Last Updated: May 29, 2021
Welcome to Qmerit! This Privacy Notice describes
If you do not agree with our policies and practices, your choice is not to use our Qmerit Sites, or any Qmerit Services. By accessing or using the Qmerit Sites or using Qmerit’s Services, you indicate that you understand, accept, and consent to the practices described in this policy. We will from time to time update this Privacy Notice as necessary to ensure that it remains accurate and up-to-date. Your continued use of the Qmerit Sites or Qmerit Services after we make changes indicates that you accept and consent to those changes, so please check the Privacy Notice periodically for updates.
Qmerit is an innovative company that facilitates turnkey, home EV charging installations across North America by connecting drivers (or potential drivers) of elective vehicles (“Drivers”) with qualified third-party EV charging station installers (“Installers”) (the “Services”). We typically provide the Services on behalf of EV manufacturers, dealers, fleet managers, and other businesses with EV inventories (our “Customers”).
We connect with Drivers in the following ways:
When providing our Services for our Customers we process personal information about individuals on their behalf and at their direction, as outlined in this Privacy Notice. This Privacy Notice does not explain how our Customers, Installers, or other third-parties may process your personal information.
This Privacy Notice does not apply to the processing of personal information in the context of working as an employee, agent, job applicant, contractor, or other member of Qmerit’s workforce.
“Personal information” is information about you which (i) can be used to identify, contact or locate you; (ii) can be combined with other information that is linked you; or (iii) is defined as “personal data” or “personal information” by applicable laws or regulations relating to the collection, use, storage or disclosure of information about you. Personal information includes contact information (e.g. email address, mailing address, or telephone number), online information (e.g. IP addresses or other identifiers), and other data which can be used individually or in combination with other data to identify an individual (such as gender, age, or general location).
We may collect the following categories of personal information from you when you use our Services:
We collect and process personal information in the following ways:
Personal Information You Provide Directly To Us.
Qmerit collects personal information from you when you:
Personal Information We Collect Automatically.
When you access a Qmerit Site, we automatically collect personal information associated with your access and use of the site. This information may include you internet protocol (IP) address(es), the region or general location where your computer or device is accessing the internet, the browser type, operating system and other usage information about the use of the Qmerit Site(s), such as your page-views, referral URLs, etc. Qmerit collects and uses this type of information to help us understand how users interact with the Qmerit Sites, to provide you with a more relevant experience, and to enhance our business offerings. We have a legitimate interest in learning how to improve our Qmerit Sites, our Services, customer engagement, marketing, and advertising.
Qmerit and its authorized partners may use cookies and other information gathering technologies on Qmerit Sites for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Qmerit Sites, and other information regarding your interactions with our Qmerit Sites. Please review our “Cookies” section below to learn more about how we use cookies.
Personal Information We Collect From Others.
On occasion, Qmerit receives personal information about individuals from third parties. In particular, we may receive personal information about:
We don’t buy or sell personal information.
Click here to read our full Cookie Policy
In addition to the uses described elsewhere in this Privacy Notice and in other notices at or before the point of collection from you, we may use your personal information to:
We (or our service providers on our behalf) may share your personal information as required or permitted by law:
Sharing Information With Our Service Providers
We use a variety of service provider to provide our Services. For example, we use the following:
Sharing Information With Our Remarketing Providers
Qmerit uses Google’s remarketing services to advertise on third party websites to previous visitors to Qmerit Owned Sites. Third-party vendors like Google use cookies to serve ads based on someone’s past visits to the Qmerit Owned Sites. Any data collected will be used in accordance with our own privacy policy, as well as Google’s privacy policy. You can opt out of Google’s use of cookies or device identifiers by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings. Canadian users can opt-out of interest based advertising from certain companies using the tools located at: https://youradchoices.ca/en/tools
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Qmerit Sites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Qmerit Sites.
Qmerit Sites may, from time to time, contain links to and from third party websites, such as partners, affiliates, and advertisers. If you follow a link to any external website, it will have its own privacy policy and we are not responsible for the content or practices of such third party websites or their policies. We are also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices before you submit any personal information.
Your personal information will be collected and stored in the United States, and subject to the laws of the United States. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of the United States may be able to obtain access to your personal information through the laws of that country. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country.
The California Consumer Privacy Act (CCPA) requires specific disclosures for California residents. Please see our CCPA Policy for more information.
If you are a resident of Canada, under Canadian law have the right to request access to and to correct the personal information that Qmerit holds about you.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may send us an email at privacy@qmerit.com.
to request access to, correct, or delete any personal information that you have provided to us. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information, however, we will notify you of any fee in advance.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at privacy@qmerit.com.
Please note that if you withdraw your consent we may not be able to provide you with the Services or Qmerit Sites. We will explain the impact to you at the time to help you with your decision.
If you are concerned about our response or would like to correct the information provided, you may contact our Qmerit Privacy Officer at privacy@qmerit.com.
The Qmerit Sites are not intended for children under 13 years of age. No one under age 13 may provide any information to the Qmerit Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Qmerit Sites. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@qmerit.com.
Regulatory agencies such as the U.S. Federal Trade Commission have promoted the concept of Do Not Track as a mechanism to permit Internet users to control online tracking activity across websites through their browser settings. Since no industry standard has been adopted, we currently do not process or comply with any web browser’s “do-not-track” signal or other similar mechanism that indicates a request to disable online tracking of individual users who visit Qmerit Sites.
We may update this Privacy Notice to reflect changes to our data practices. If we make any material changes we will notify you by email (if applicable) or by means of a notice on our website or in the Qmerit Sites prior to becoming effective. We encourage you to periodically review this page for the latest data on our privacy practices.
If you have any questions or comments about Qmerit’s Privacy Notice please email your questions or comments to contactus@qmerit.com or call (888) 272-0090.
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact us using the contact information listed above.
Effective Date: June 1, 2021
Last Updated: June 1, 2021
This Privacy Policy for California Residents (“CCPA Policy”) supplements the information contained in Qmerit’s Privacy Notice and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.
Like our Privacy Notice, this CCPA Policy does not apply to workforce-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. Where noted in this CCPA Policy, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B personal information”) from some its requirements.
| Categories of Personal Information We Collect | Parties with Whom Information May Be Shared | Business Purposes for Which Personal Information May Be Used or Disclosed |
| Identifiers: For example, your name, address, telephone number, email address, unique personal identifier, IP address; | Installers, Customers, service providers, advertisers, law enforcement. |
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| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)): For example, your name, signature, address, telephone number, driver’s license number, insurance policy number, and credit card number. | Installers, Customers, service providers, advertisers, law enforcement. | |
| Protected classification characteristics under California or federal law: For example your age. | Customers, Installers, service providers, law enforcement. | |
| Commercial information: For example, your purchase of an electric vehicle. | Customers, Installers, service providers. | |
| Internet or other similar network activity: For example, the pages viewed on Qmerit Sites. | Analytics and network/webpage Security providers. |
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
The CCPA temporarily exempts B2B personal information from these requirements, so our B2B contacts may not receive substantive responses to these requests.
To exercise your rights to know or delete described above, please submit a request by either calling us at (888) 272-0090 or emailing us at contactus@qmerit.com with the subject line: CCPA REQUEST.
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. You may only submit a request to know twice within a 12-month period.
Your request to know or delete must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include providing us with your name, email address, physical address, and other information we may need to verify you identity, which varies depending on your relationship with us. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know or delete. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.
If you have any questions or comments about Qmerit’s Privacy Notice please email your questions or comments to contactus@qmerit.com or call (888) 272-0090.