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How does the EV Charger installation process work?

  1. It starts with an online assessment, which asks for information about your home and charging needs and requests a few pictures of your electrical panel and desired charging location. Based on your responses, you will either receive an upfront pricing estimate or one of our certified installers will provide a custom proposal.
  2. Once you pay a fully refundable deposit, your installation project will be assigned to a Qmerit-certified installer, who will review your project within 48 hours.
  3. Your installer will assess the information you provided to confirm your project scope of work, and then email you to confirm your installation estimate and permit costs. Your installer may reach out to you to gather more information, or to schedule a site visit to better evaluate your project scope.
  4. Once you approve your estimate, your installer will contact you to schedule your installation. (The timing will vary depending on the permit process in your local jurisdiction, and scheduling availability.)
  5. Once your installation is completed, we will send you an invoice for final payment, confirmation of your one-year warranty, and a customer satisfaction survey
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